Which approach raises the most funds: (1) a well-argued appeal that explains the problem and offers statistical proof; or (2) an emotional appeal that tells a sad story? In short, which is better: stories or statistics?
Not trying to raise money with your newsletter? Think again: it's a "donor happiness meter."
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I gave Greenpeace a special presentation on donor-centricity
...from our house in France
Greenpeace has declared an interest in pursuing increased donor-centricity. In honor of their outstanding work through the years, I delivered a complimentary workshop for an hour. We Skyped a group from a bunch of different time zones. It was a bit rough. The village church bells went off. School kids came home for lunch. The phone rang. It was a blast!
CASE-NAIS national conference
"Stellar Speaker" again!
4.93 out of 5, cowboy
For a 3-hour training session called Love Thy Reader: The Science & Secrets Behind Highly Effective Donor Communications, presented in San Francisco recently at the 2012 CASE-NAIS conference for independent schools, I received a 4.93 rating (out of 5) overall. Ratings above 4.5 receive the coveted Stellar Speaker designation from CASE. This is the 3rd straight time I've received ratings at this level at CASE-NAIS.
Plan International USA
"Having you was more valuable than any conference."
The aftermath of an all-day training
"Thank you for coming and presenting to our team. It was hugely successful for all of us. The buzz around the office is fantastic. Within an hour of your departure....
Volunteers of America, Greater New York
Donor news crit wins plaudits
She knows what she wants
"Wow, I can’t tell you how much this specific, thoughtful feedback means to us. (Actually I just did!) You’ve confirmed a number of things I suspected, gave us specific language in the NPR example, and I am taking the Dana-Farber newsletter home to read tonight...." -- Rachel Weinstein, VP/Chief Development & Communications Officer, VOA-Greater New York
"Your presentation was by far the best of the conference. I plan to incorporate all your brilliant ideas starting this week!" She was talking about my morning, 3-hour gig. She didn't see my afternoon 1.25-hour gig, where I tried a new approach. And it flopped.