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MARCH 2015
Upcoming Workshops
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Click here to download a list of workshops offered by Tom Ahern.
Recent Newsletters
15.3: See, boss, this stuff works
Suzie E. was kind enough to write. Maybe you've shared her initial frustration ... and her bird-loving triumph!
15.2: Low grade levels speed up comprehension.
It's just good customer service. Talking down.
15.1: It's up to fundraisers to know how donor communications work best.
Your boss isn't the problem, necessarily
14.21: Tom's big prediction for 2015
Baby boomers bulldoze all-time fundraising record
14.20: "Gift of joy" + Dr. Frankl's pursuit of purpose: "Reciprocity" goes both ways
They gave you their hard-earned money. What can you give them back, to fulfill the psychological dictates of "reciprocity"?
Reprinting Material
Feel free to reprint, with attribution, articles from this website and Ahern's Love Thy Reader e-newsletter. Many already do. Please let your readers know that they can SUBSCRIBE to my e-newsletter for FREE. Thank you!
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Results just in!
Carnegie Library of Pittsburgh sees 366% uptick in newsletter-triggered giving
Adopting extreme donor-centricity does the trick
[Click to view Carnegie's 2014 donor newsletters one and two.] Charla Irwin-Buncher, Annual Giving Manager at the Carnegie Library of Pittsburgh, wrote, "I hope this email finds you doing well. I was catching up on your Love Thy Reader emails and I thought I would check in with you about the results we are seeing following our [Ahern] audit.

"We completely revamped our approach to our donor newsletter with a focus on making it far more donor centric. We also took all the packaging tips you suggested (#10 envelope, 4 pages, separate reply device, etc.)
...read more
12/14/14
LATEST E-News....
Reciprocity goes both ways
"Reciprocity" is a well-documented psychological phenomenon. When I give you something, you're likely to feel a faint urge to give me something back. Self-sticking labels and other upfront "freemiums" from charities are reciprocity in action. But reciprocity works both ways. Once a person has made a gift, what are you, the charity, giving back to the donor? Explore .
12/10/14
LATEST E-News....
Stories vs. Stats: What's the science?
Bosses often assume that data will win the day. And it will with grants. But NOT with individual donors: they require narrative, thank you very much. Here's the hardcore lab rat science behind that assertion ... plus a bit of advice on "managing up."
11/21/14
LATEST E-News....
The Evil Robot haunting your donor communications and making good things turn out bad
How Splash.org, a great charity, lost my eager monthly gift. Here ...
11/15/14
LATEST E-News....
New IRS ruling warns that NGOs without an effective bequest marketing program are too stupid to live
It's a rich story. Read it here.
11/09/14
LATEST E-News....
Online giving soars to almost nothing
There was a massive amount of little to report for another year
Here's why print won't be going away any time soon.
11/09/14
LATEST E-News....
How do you measure "donor happiness"?
Response to your donor newsletter is a surprisingly accurate gauge.
Give your newsletter a higher purpose, as a thermometer of donor warmth or chilliness. Read this important e-news here .
11/09/14
2015 season begins!
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11/03/14
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Copyright © 2005-2015 & ∞, by Tom Ahern and Ahern Donor Communications, Ink. All rights reserved. Cool portrait photo: Jonathan Feist
10 Johnson Road, Foster, RI 02825, Phone: 401-397-8104, Email: a2bmail@aol.com Twitter handle: thattomahern.